Interview: Xupai Chairman Zhang Yuquan on Putting Customers First
Xupai chairman Mr. Zhang Yuquan told reporters from China Electric Vehicle Network: "We improve the stability of our quality by introducing large amounts of advanced equipment and advanced management ideas, and we always center on the principle of customers first."
Reporter: Today we are honored to have Mr. Zhang Yuquan, chairman of Xupai Battery. Hello, Mr. Zhang. Could you first briefly introduce the basic situation of your company?
Mr. Zhang: Hello host, hello everyone online! As an electric vehicle battery maker, this is our first time exhibiting at this trade show. Within the industry as a whole we are a latecomer that has been catching up, and through this display we have shown our strength and philosophy in a fiercely competitive market. Our company was founded in 2001 and has now come 12 years; from an enterprise growing in the cracks to one whose annual revenue has reached 1.2 billion yuan, with output value expected to reach 3 billion yuan next year. For the company this is a new direction: we have always sought breakthroughs in quality and new technology. Coming to Tianjin this time, we brought our latest battery products, cadmium-free internal-formation and rare-earth alloy batteries that meet national standards, which our company has just developed.
Reporter: What is the most outstanding feature of the new products this time?
Mr. Zhang: They are lighter, more stable, take charge faster through better contact, and hold their power longer. We are advancing technology and the market in step. From a technical angle we cooperate with many universities and colleges, such as Henan Normal University, and we also work closely with provincial research institutes while keeping production and sales firmly in hand. Over the past two years this has consolidated our leading position in the industry. As for dealers, first of all they must share the Xupai philosophy; combining their ideas and their strength, we then make a selection.
Reporter: The dealers' philosophy must be consistent with Xupai's. What does that philosophy mean?
Mr. Zhang: It mainly means they should have a forward-looking mindset, which is very important. At the same time, we can cultivate them and grow together with Xupai. That is our development philosophy: quality first, quantity second. In this regard, we improve the stability of our quality by introducing large amounts of advanced equipment and advanced management ideas, and we always center on the principle of customers first.
Reporter: What is your view on the development of e-commerce?
Mr. Zhang: E-commerce has become the trend of the day, and the company pays great attention to it. We will bring in professional talent in this field to take part. Your China Electric Vehicle Network is already very mature and successful in this area, and of course we hope you can develop in even more detail and with even greater success in the future.
Reporter: Thank you, Mr. Zhang, for your support and encouragement of our China Electric Vehicle Network. We will keep working harder, and thank you again for accepting our interview today!
Mr. Zhang: Thank you!
Article source: "China Electric Vehicle Network"